Managed Services
We help you run your day-to-day operations. We are available onsite with your team, and our job is to automate everything we can — until we can automate it, we are more than happy to work alongside the clinic. Rather than passive support, we actively monitor what is going on and step in before things slip.
Front-office coverage
Inbound calls, messages, and booking handled across every site, including after hours and overflow.
Referral & intake operations
Faxes and orders processed into clean encounters with eligibility verified before the visit.
Prior authorization desk
Packets assembled, submitted, tracked, and appealed by our team with your clinical sign-off.
Revenue cycle follow-up
Estimates, payment plans, denials, and aging balances worked to closure with full audit trails.
Performance management
Monthly operating reviews on turnaround, conversion, no-shows, and collections — with agreed targets.
Compliance oversight
Role-based access, audit logging, and documented human review on every clinical judgment point.
How the engagement works
- groupA named operations lead and pod assigned to your practice.
- ruleWritten service levels for response time, turnaround, and accuracy.
- medical_informationPhysician-in-the-loop on anything clinical — always.
- paymentsPredictable monthly pricing that scales with volume, not headcount.
Hand us the back office
We will scope coverage, service levels, and pricing for your practice.
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